The Costs of Organizational Overload
Organizational overload is a troubling fact of today’s business culture. The more overloaded and chaotic the organization, the more difficult it is for the majority of people to do their best and most important work. Typical explanations of the problem – external factors such as market pressures and 24/7 technologies, or the unreliability of poorly organized individual performers – do not give organizations much leverage for solving it.